Privacy Policy

Effective Date: 16-06-2025

At SKILLANTRA GLOBAL – FZCO, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website, services, and platform. By accessing or using our services, you agree to this policy.

1. Information We Collect

We may collect the following types of information:

a. Personal Information

  • Name

  • Email address

  • Phone number

  • Billing address

  • Payment information (processed via secure third-party providers)

  • Profile image and bio (if applicable)

Payment Information:
All credit/debit card details and personally identifiable information will NOT be stored, sold, shared, rented, or leased to any third parties.

b. Usage Data

  • IP address

  • Browser type

  • Device information

  • Time zone, location, and language settings

  • Pages visited and time spent

c. Cookies and Tracking Technologies

We use cookies, pixels, and similar technologies to:

  • Remember user preferences

  • Track usage behavior

  • Improve website functionality

For details, please review our [Cookies Policy].

2. How We Use Your Information

We use the collected information to:

  • Provide, maintain, and improve our services

  • Process payments and issue course access

  • Communicate with you regarding your account and updates

  • Provide customer support

  • Personalize user experience

  • Prevent fraud and ensure platform security

  • Comply with legal obligations

3. Sharing of Information

We do not sell your personal data. We may share your information with:

  • Trusted third-party service providers, such as payment gateways, analytics tools, or cloud storage services

  • Instructors or course creators when relevant to your course enrollment

  • Legal authorities when required by law or for the protection of our rights

All third parties are obligated to use your data responsibly and securely.

4. Your Rights and Choices

Depending on your jurisdiction, you may have the following rights:

  • Access the personal data we hold about you

  • Correct or update inaccurate information

  • Delete your account and associated data

  • Withdraw consent or object to processing

  • Request data portability

You can manage these rights by logging into your account or contacting us at support@skillantra.co.

5. Data Security

We implement industry-standard security measures to protect your data, including:

  • SSL encryption

  • Secure payment processing

  • Restricted access controls

  • Regular monitoring and audits

Despite our efforts, no method of transmission over the Internet is 100% secure. You use the platform at your own risk.

6. International Data Transfers

Your data may be stored and processed in countries outside your own, including in the UAE and India, where our offices are located. We take all reasonable steps to ensure data protection regardless of location.

7. Children’s Privacy

Our services are not directed to children under the age of 16. We do not knowingly collect data from minors. If you believe a child has submitted personal data, please contact us for removal.

8. Updates to this Policy

We may update this Privacy Policy periodically. We will notify users of material changes via email or by posting a prominent notice on our website. Continued use after changes indicates your acceptance.

9. Contact Us

If you have questions or concerns regarding this policy or your personal data, contact us at:

SKILLANTRA GLOBAL – FZCO

Building A1, Dubai Digital Park, Dubai Silicon Oasis, Dubai, UAE
Shed No. 13C, The Dhan Mill Compound, Chattarpur, New Delhi - 110074, India
Email: support@skillantra.co
Phone: +971 123 12345 / +91 9990009993